FREQUENTLY ASKED QUESTIONS
Due to the variations of state laws regarding online purchasing and shipping of alcoholic beverages, we are only shipping wine within the state of Texas.
We keep our website stock information up to date. If we’re out of a bean, you won’t be able to order it. If we run out while filling an order, we will contact you immediately to arrange a refund or substitution, your choice.
Our coffees are incredibly versatile and perfect for a variety of brewing methods. Our advice is to focus on the grind of the beans. Check out our blog for more information on brewing styles and ways to grind.
After verifying an organization or media outlet, we’d be happy to send out single-brew samples to any reviewer.
Send inquiries to info@hookandladder.net.
Unless we are roasting for a local event and happen to have your order fresh and ready to go. Expect up to 2 – 3 business days before shipments as we really do roast to order.
At this time we only ship to addresses in the U.S.